jiliboss Privacy Policy – How We Handle Your Personal Data

When you register and use the jiliboss platform, we collect certain personal information that is necessary to operate your account and deliver our services to you in the Philippines. This includes your full name, date of birth, email address, mobile number, and the payment details associated with your chosen deposit method. We also collect technical data such as your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your experience. During the identity verification process, we may request a copy of a government-issued ID or other supporting documents to confirm your eligibility and comply with applicable Philippine regulations. All information you provide must be accurate and up to date, and you are responsible for notifying us of any changes to your personal details. We do not collect sensitive personal information beyond what is strictly necessary for account management, payment processing, and regulatory compliance.

The personal information we collect is used exclusively to operate, maintain, and improve the jiliboss platform for players in the Philippines. Your account details allow us to verify your identity, process deposits and withdrawals, and provide personalised support when you need it. Technical and session data helps us detect suspicious activity, prevent fraud, and ensure that our platform remains secure and stable for all users. We may use your contact information to send you important account notifications, security alerts, or updates about changes to our terms or policies — we do not send unsolicited marketing messages without your consent. Your data may be shared with trusted third-party service providers, such as payment processors and identity verification partners, solely to the extent necessary to deliver our services. We do not sell, rent, or trade your personal information to any external parties for their own marketing or commercial purposes.

jiliboss applies industry-standard security measures to protect your personal data from unauthorisedaccess, loss, misuse, or disclosure. We use encrypted connections (HTTPS/TLS) across the entire platform to ensure that data transmitted between your device and our servers cannot be intercepted by third parties. Access to your personal information within our organisation is strictly limited to authorised personnel who require it to perform their specific job functions, and all staff are bound by confidentiality obligations. We store your data on secure servers and apply regular security audits and vulnerability assessments to identify and address potential risks before they can affect our players. While we take every reasonable precaution to safeguard your information, no online system can guarantee absolute security, and you also play a role by keeping your account password confidential and logging out after each session. If you suspect that your account has been compromised or that your personal data has been accessed without your authorisation, please contact our support team immediately so we can take prompt action.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations under Philippine law. Transaction records, identity verification documents, and account activity logs may be kept for a minimum period as required by applicable financial regulations and anti-money laundering rules. Once the required retention period has passed and there is no longer a legitimate reason to hold your data, we will securely delete or anonymise it in accordance with our internal data management procedures. If you request the closure of your account, we will process your request and remove your personal data from our active systems within a reasonable timeframe, subject to any outstanding legal or regulatory obligations. You may contact our support team at any time to enquire about the specific retention period applicable to your account data. We do not retain personal information beyond what is necessary for the purposes described in this Privacy Policy.

As a registered player on the jiliboss platform, you have the right to access the personal information we hold about you and to request a copy of that data at any time. You may also request corrections to any inaccurate or incomplete information associated with your account, and we will update our records promptly upon verification. If you believe that your data is being processed in a manner that is inconsistent with this Privacy Policy or applicable Philippine law, you have the right to raise a concern with our support team or with the relevant data protection authority. You may request the deletion of your personal data, subject to our legal and regulatory retention obligations, by contacting us directly through the support channels available on the platform. We are committed to responding to all data-related requests within a reasonable timeframe and to treating your privacy rights with the seriousness they deserve. For any questions about your rights or this Privacy Policy, please visit our FAQ page or reach out to our support team who are available around the clock.

jiliboss reserves the right to update this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable Philippine regulations. Any updates will be published on this page with a revised effective date, and it is your responsibility to review this policy periodically to stay informed. Where changes are significant, we will make reasonable efforts to notify registered players through the platform or via the contact details associated with their account. Continued use of the jiliboss platform after any updates have been published constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact our support team to discuss your account options. We encourage all players to read this policy alongside our Terms and Conditions and Responsible Gaming page for a complete understanding of how we operate.